This Privacy Policy explains how Digital Craft Solutions ("Nexovo", "we", "us", "our"), a Udyam-registered micro-enterprise based in Kozhikode, Kerala, India (Udyam Reg. No. UDYAM-KL-08-0109658), collects, uses, and protects information when you visit nexovo.app or engage our services.
We collect information you provide directly to us, such as:
We do not use invasive tracking cookies. Any analytics we run are limited to aggregate, non-identifying usage statistics used to improve the site.
Payments made on nexovo.app are processed by trusted third-party payment processors (which may include licensed payment aggregators, UPI apps, card networks, and international processors, depending on your location and payment method). We do not store your card, UPI, or bank credentials on our servers — these are handled directly by our payment processors in accordance with applicable security standards such as PCI-DSS. We only retain the transaction reference and amount needed for our own accounting records.
We do not sell your personal information. We share information only with:
We retain personal and transaction information only as long as necessary to fulfil the purposes described above, or as required by Indian tax and accounting law.
You may request access to, correction of, or deletion of your personal information by contacting us at aghilraj11@gmail.com. We will respond within a reasonable timeframe.
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, or disclosure.
Our services are not directed at individuals under 18, and we do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
For privacy-related questions, contact Digital Craft Solutions at aghilraj11@gmail.com or see our Contact page for full details.